Set the impact if an RFI is not resolved
Use impact toggle buttons in the RFI wizard to record all areas affected if the RFI is not resolved.
This guide is designed for project manager.
Steps
Step 1: Open the RFI impact step in the wizard
Navigate to the RFI creation or edit wizard and go to the step titled "When do you need an answer?", which contains the "Impact if not resolved" options.

Step 2: Review any existing impact selections
Check which impact buttons (Schedule, Cost, Quality, Safety) are already highlighted, including any that were set on older RFIs and are now shown as selected.

Step 3: Add additional impact areas
Click any unselected impact buttons to turn them on; each click adds that impact to the list without removing any existing selections.

Step 4: Remove impact areas that no longer apply
Click any selected impact buttons to turn them off; each click removes that impact from the list while leaving the others selected.

Step 5: Confirm your chosen impacts and continue
Once the correct combination of impacts is selected, continue through the wizard to save your RFI with the updated impact information.

Last updated: 2026-08-08