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Manage handover delivery files and online access

Review and manage all delivery versions of a handover pack, including PDFs, ZIPs and online access links, and track their current status.

Audience

This guide is designed for project manager.

Steps​

Step 1: Open the Handover Delivery tab​

In the handover workspace, navigate to the Handover Delivery tab to see all generated delivery versions for the selected handover.

Open the Handover Delivery tab

Step 2: Review delivery channels and statuses​

In the deliveries list, review each row to see the delivery channel (PDF, ZIP or Online), its current status badge (Building, Ready, Failed, Revoked or Expired), and when it was issued.

Review delivery channels and statuses

Step 3: Download PDF or ZIP handovers​

For deliveries using the PDF or ZIP channel that are in Ready status, select the download button to save the file to your device for sharing or archiving.

Download PDF or ZIP handovers

Step 4: Open the online handover page​

For Online deliveries that are Ready, use the open-link button to view the public handover page in a new browser tab and confirm the content your recipients will see.

Open the online handover page

Step 5: Resend or refresh deliveries​

Where available, use the resend or refresh controls to trigger a new build for failed deliveries, or to update and reissue an existing delivery with the latest handover content.

Resend or refresh deliveries

Step 6: Revoke or expire access when needed​

Use the revoke action, confirmed in the dialogue, to immediately disable access to an existing delivery so recipients can no longer view or download it.

Revoke or expire access when needed

Step 7: Monitor recipient activity​

Open the recipient activity panel to review when recipients have accessed or downloaded specific deliveries, helping you confirm that information has been received.

Monitor recipient activity


Last updated: 2026-08-31