Choose a lifecycle type for a new workspace item
Select the most appropriate lifecycle type, such as RFI, issue or change order, when creating a new workspace item so that it follows the correct workflow.
This guide is designed for project manager.
Steps
Step 1: Open the lifecycle type selector
When creating or configuring a new workspace item, scroll to the lifecycle type section; the available lifecycle types are displayed as a grid of cards with icons, names and badges.

Step 2: Review the available lifecycle types
Look through the list of available lifecycle types (for example RFI, procurement, handover, issue or change order), using the icon and label on each card to understand its purpose; if no types are available, a message stating “No lifecycle types available” is shown instead.

Step 3: Select the appropriate lifecycle type
Click on the card for the lifecycle type that best matches the item you are creating; the card is highlighted to show it is selected and the system records its code for this item.

Step 4: Confirm the lifecycle type is not disabled
If the selector appears greyed out or cannot be clicked, the lifecycle type selection is disabled, and you may need to adjust permissions or settings before you can change it.

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Last updated: 2026-01-31