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Complete an ITP field inspection from QR code to cleared hold point

Use the ITP runner to complete a full inspection on site, capture evidence and witness details, and ensure the hold point is cleared in the office view.

Audience

This guide is designed for project manager.

Steps

Step 1: Start the inspection from a QR code

Scan the QR code on site to open the ITP runner, landing on the inspection route for the specific work package that needs to be checked.

Start the inspection from a QR code

Step 2: Sign in with your phone number and PIN

Enter your mobile number and 6-digit PIN to confirm your identity so that all inspection records are attributed to your field session.

Sign in with your phone number and PIN

Step 3: Work through the inspection checklist items

Move down the list of inspection items one by one, recording a pass result where the work meets the required standard.

Work through the inspection checklist items

Step 4: Record a failed item with photo evidence and notes

When an item fails inspection, mark it as failed, capture a photo of the issue, and add a short note explaining the reason for the call.

Record a failed item with photo evidence and notes

Step 5: Capture witness details at the hold point

At the witness or hold point, record the witness's typed name and add their signature so the inspection can progress beyond the hold.

Capture witness details at the hold point

Step 6: Clear the hold point from the field

Confirm the witness step and submit the result so that the system sends a clear-hold request, allowing the inspection stage to move forward.

Clear the hold point from the field

Step 7: Complete all inspection items

Continue until every item in the checklist has a recorded result, reaching the "all items done" confirmation that closes the on-site ITP run.

Complete all inspection items

Step 8: Review completion and attribution in the office view

From the authenticated office view, open the live-status card to confirm the ITP is marked complete, attributed to the field session, and no longer on hold.

Review completion and attribution in the office view


Last updated: 2026-08-12