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Manage ITP hold points and sign-offs in the field

Review and clear ITP hold points with clear, on-screen guidance so actions are never silently disabled.

Audience

This guide is designed for project manager.

Steps​

Step 1: Review an ITP hold point item​

Open the ITP item step from your inspection or task list to see the hold point details, current status, and any requirements before you can save a result.

Review an ITP hold point item

Step 2: Choose a result for the ITP item​

Select the appropriate result or outcome for the hold point; once a valid result is chosen, the Save action becomes available instead of remaining disabled.

Choose a result for the ITP item

Step 3: Understand why the Save action is disabled​

If you have not yet chosen a result, the Save button stays disabled and a message appears explaining that you must choose a result before you can save.

Understand why the Save action is disabled

Step 4: Start the operative sign-in process​

Open the RAMS or ITP sign-in screen from the QR code or workflow link; the Continue button will initially be disabled until the operative begins entering their details.

Start the operative sign-in process

Step 5: Enter an operative mobile number​

Ask the operative to start typing their mobile number in the phone field; as soon as they enter an incomplete number, a clear message appears explaining why Continue is still unavailable.

Enter an operative mobile number

Step 6: Complete details to enable Continue​

Ensure the operative enters all required sign-in details correctly so the Continue button becomes enabled and they can complete the sign-in and proceed with the hold point.

Complete details to enable Continue

Step 7: Confirm hold point clearance with a signature​

When prompted, capture the operative or supervisor signature to clear the hold point, ensuring that field clearances are properly authorised and recorded.

Confirm hold point clearance with a signature

Last updated: 2026-08-18