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Review widget error and empty states

Use the widget status cards to understand when a dashboard widget has failed to load or has no available data, and decide what to do next.

Audience

This guide is designed for project manager.

Steps​

Step 1: Identify a widget that failed to load​

On the dashboard, look for any widget showing an error card with the widget name and a message explaining why it failed to load, such as a network issue or data problem.

Identify a widget that failed to load

Step 2: Retry loading a failed widget​

When a widget shows an error card, select the "Retry" button to trigger a refresh and attempt to load the widget data again.

Retry loading a failed widget

Step 3: Recognise when a widget has no data​

For widgets that load successfully but have nothing to show, look for an empty-state card displaying the widget title, an icon, and a message explaining that no data is currently available.

Recognise when a widget has no data

Step 4: Understand richer empty-state messages​

In some widgets, review the richer empty-state content, such as additional icons or formatted text, to better understand why there are no upcoming activities or data.

Understand richer empty-state messages

Last updated: 2026-09-03