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Review stalled items in the forward look

Use the stalled items widget to identify work that has not moved recently, filter by stage, and group by project to focus follow-up actions.

Audience

This guide is designed for project manager.

Steps​

Step 1: Open the stalled items widget​

On the forward look dashboard, locate the stalled items widget indicated by a pause or clock icon and open it to see items that have not moved recently.

Open the stalled items widget

Step 2: Review high-level stalled item counts​

At the top of the widget, check the summary tiles to see total stalled items and how many sit in each lifecycle stage.

Review high-level stalled item counts

Step 3: Filter stalled items by lifecycle stage​

Use the filter chips to switch between "All" and specific lifecycle stages so you can focus on items stalled in a particular part of the process.

Filter stalled items by lifecycle stage

Step 4: Sort by how long items have been quiet​

Review the list, which is automatically sorted so the items with the longest time since last update appear first, helping you prioritise follow-up.

Sort by how long items have been quiet

Step 5: Interpret staleness colours and row tints​

Use the colour cues to gauge urgency, with neutral tones for recent updates, amber for items quiet for more than a week, and red for those stalled for more than a fortnight.

Interpret staleness colours and row tints

Step 6: Group stalled items by project​

If available on your dashboard, toggle the "Group by project" control to organise stalled items under their respective projects for easier ownership and escalation.

Group stalled items by project

Step 7: Drill into individual stalled items​

Click on an item row to open its details in the main application, where you can update status, add notes, or reassign work as needed.

Drill into individual stalled items

Last updated: 2026-09-03