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Upload supporting files to a form field

Attach one or more files to a specific field in a form so they can be stored and referenced with your submission.

Audience

This guide is designed for project manager.

Steps​

Step 1: Open the form and locate the file upload field​

Navigate to the relevant form and scroll to the section containing the file upload area, identified by its label and a dashed bordered box.

Step 2: Check whether uploads are allowed​

Confirm that the upload area is active (not greyed out or disabled); if it appears disabled, uploads for this field may be locked or restricted.

Step 3: Select a file from your device​

Click the file input within the dashed box to open your system’s file picker, then choose the file you want to attach and confirm your selection.

Step 4: Wait for the upload to complete​

Observe the “Uploading file…” message and spinning icon while the file is being transferred; avoid closing the page until this completes.

Step 5: Confirm the file is attached​

After uploading finishes successfully, verify that the file now appears in the field’s attachments list, indicating it has been linked to your form.

Step 6: Respond to any upload errors​

If an error message appears (for example, “Upload failed. Please try again.”), review it and repeat the upload, or contact an administrator if the problem persists.

Last updated: 2025-12-08