Skip to main content

Build a custom form

Use the form builder to create and configure a custom form, including fields, workflow, defaults, and automated tasks.

Audience

This guide is designed for project manager.

Steps

Step 1: Open the form builder

Navigate to the form builder interface where you can see the palette of available fields on one side and the current form layout on the other.

Open the form builder

Step 2: Add fields to your form

Use the Field Palette to add new fields to the form; click a field type to insert it, then drag and drop to reorder fields into the desired sequence.

Add fields to your form

Step 3: Configure individual field settings

Select a field in the form layout to open the Field Editor, then adjust properties such as label, type, validation rules, and any field-specific options.

Configure individual field settings

Step 4: Preview the form

Switch to preview mode to see how the form will appear to end users and confirm that fields, order, and basic behaviour look correct.

Preview the form

Step 5: Enable and configure workflow by sections

Open the settings panel and choose the workflow tab to enable workflow, select a workflow mode, and configure section-level settings for how the form progresses.

Enable and configure workflow by sections

Step 6: Set default values, locked, and hidden fields

In the defaults tab of the settings panel, specify default prefilled values for fields and choose which fields should be locked or hidden by default.

Set default values, locked, and hidden fields

Step 7: Configure on-submit tasks

In the tasks tab, define what should happen when the form is submitted, such as creating tasks, triggering automations, or updating related items.

Configure on-submit tasks

Step 8: Review template references and variables

In the references tab, review the available template variables that can be used within the form or its follow-up tasks, ensuring they are correctly referenced.

Review template references and variables

Step 9: Save or cancel your form configuration

When you are satisfied with the configuration, click Save to apply your changes or Cancel to discard them and return without updating the form.

Save or cancel your form configuration


Last updated: 2026-01-10