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Complete a public form request

Use a shared link to review, complete, and submit a public form, including multi-section workflows and follow-up actions.

Audience

This guide is designed for project manager.

Steps

Follow the shared form link you received to open the public form page, where the form title, description, and any organisation or project details are displayed.

Open your public form from the shared link

Step 2: Confirm your name and email

Review the pre-filled name and email taken from your sign-in details (if available), or type your details manually so the organisation can identify and contact you about this request.

Confirm your name and email

Step 3: Review the workflow landing view

If the form uses a workflow, start on the landing view to see which sections are required, any deadlines, and your overall progress before you begin entering information.

Review the workflow landing view

Step 4: Navigate workflow sections

Use the workflow stepper to open a specific section, see its status, and move between sections in the required order so you can complete each part of the form.

Navigate workflow sections

Step 5: Fill in required fields for the current section

Complete all visible fields for the selected section, noting that some fields may be locked or hidden based on configuration, and use on-screen guidance where provided.

Fill in required fields for the current section

Step 6: Mark a section as complete

Submit the current section to mark it as complete in the workflow; the section status updates in the stepper and you may see a confirmation message highlighting what you have just finished.

Mark a section as complete

Step 7: Continue until all required sections are complete

Repeat the process of opening sections, providing the requested information, and marking them as complete until every required section in the workflow shows as done.

Continue until all required sections are complete

Step 8: Submit the full form

When all required sections are completed, submit the entire form so your responses are sent to the organisation, and underlying tracking records the successful submission.

Submit the full form

Step 9: Review the submission confirmation

After submitting, review the confirmation view to see that your form has been received and check any follow-up instructions or reference details shown on screen.

Review the submission confirmation

Step 10: Request another similar permit or form (if available)

If a self-service option is shown, use the "request another" action to quickly start a new, similar form or permit request without needing a separate link.

Request another similar permit or form (if available)

Step 11: Open the permit hub for this request (if available)

Where a permit hub link is available, follow it from the confirmation or form page to manage this permit, view its status, and access any related actions in one place.

Open the permit hub for this request (if available)


Last updated: 2026-06-15