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Verify access to a shared link

Use an email address or access code to prove you are authorised to open a protected shared link.

Audience

This guide is designed for project manager.

Steps​

Navigate to the shared link URL; you will see a verification screen asking you to confirm your access before viewing the shared content.

Open the protected shared link

Step 2: Choose your verification method​

Review the verification prompt to see whether you must verify with your email address or with an access code (password) provided by your team.

Choose your verification method

Step 3: Enter your email address​

If prompted for email, click into the "Email address" field and type your work email exactly as it was used to share the link.

Enter your email address

Step 4: Submit your email to verify​

Press the Enter key or use the on-screen Verify button; if the field is not empty, the system will send your details for verification.

Submit your email to verify

Step 5: Enter your access code​

If prompted for a password, click into the "Password" field and carefully type the access code you were given without sharing it with others.

Enter your access code

Step 6: Confirm verification with the button​

Select the Verify button to submit your access code; the system will not submit automatically while you are still typing.

Confirm verification with the button

Step 7: Wait while your access is checked​

While verification is in progress, wait on the page; a status message such as "Verifying, please wait" may appear to confirm the request is being processed.

Wait while your access is checked

Step 8: Review any error message​

If verification fails, read the alert message explaining the issue, then correct your email or access code and try again, or request a new link from the sender.

Review any error message

Last updated: 2026-08-05