Access a protected shared document or workspace item
Use the verification gate to unlock a shared document or workspace item that is protected by email or password.
This guide is designed for project manager.
Steps
Step 1: Open the shared verification link
Follow the link you received to open the verification page, where you will see your organisation’s branding and a prompt to verify your access.
Step 2: Review the verification prompt
Check whether you are being asked to enter the email address the item was shared with or a password provided to you, so you know which details to use.
Step 3: Enter your email address or password
Type the exact email address or password you were given into the field, using the placeholder text and label as a guide.
Step 4: Submit your details to continue
Select the button to submit your details; the button will show a loading indicator while your access is being verified.
Step 5: Check for any error message
If your details are incorrect, read the error message shown above the button, then update your email address or password and submit again.
Step 6: Proceed to the shared item
Once verified, you will be redirected to the shared document or workspace item to review its contents.
Last updated: 2026-08-05