Skip to main content

Review batch upload summary and retry failed files

Review the outcome of a bulk document upload, see which files failed, and retry individual files or the full batch.

Audience

This guide is designed for project manager.

Steps

Step 1: View the batch upload summary

After a bulk upload finishes, look at the summary panel showing how many documents were updated, added, and failed in the upload.

View the batch upload summary

Step 2: Check overall upload outcome

Read the status message under "Upload finished" to confirm whether all files were uploaded successfully or if any have failed.

Check overall upload outcome

Step 3: Review failed files and error messages

If any files failed, scroll through the failure list to see the filename, error message, and whether each issue can be retried.

Review failed files and error messages

Step 4: Retry an individual failed file

For retryable failures, select the retry option beside a specific file to attempt uploading that document again.

Retry an individual failed file

Step 5: Retry all retryable failed files

Use the "Retry all" option to re-attempt uploading every file in the list that can be retried in one action.

Retry all retryable failed files

Step 6: Dismiss the upload summary

When you have finished reviewing or retrying failed files, select the close icon to dismiss the upload summary panel.

Dismiss the upload summary


Last updated: 2026-08-31