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Review billing status and usage

Use the Billing Dashboard to review licence status, monitor IU usage, manage subscriptions, and access invoices via the billing portal.

Audience

This guide is designed for project manager.

Steps

Step 1: Open the Billing Dashboard

Navigate to the Billing Dashboard from your application’s billing or account menu. The page loads your current billing summary, including licence information and IU usage. If data is still loading, a skeleton view appears briefly before the full dashboard is displayed.

Open the Billing Dashboard

Step 2: Check for billing status messages

Review any status messages shown at the top of the dashboard, such as confirmation of a successful checkout or top-up, or a notice if a recent Stripe checkout was cancelled. These messages appear automatically based on how you arrived at the page and will clear after a short time.

Check for billing status messages

Step 3: Review your licence details

Look at the licence section to see your current licence type and status, indicated by licence badges. This allows you to quickly confirm whether your licence is active and what type of subscription your organisation holds.

Review your licence details

Step 4: Monitor IU quota and usage

Use the IU usage cards and breakdown to see your current IU quota, how much has been used, and how usage is distributed. This helps you ensure you stay within allocation and identify when you may need to adjust your plan or purchase additional IUs.

Monitor IU quota and usage

Step 5: Manage subscription and payment details

Select the option to open the customer billing portal, which redirects you to Stripe’s portal where you can update payment methods, review subscription settings, and manage your plan. If your organisation does not have access to certain portal features, those options may be disabled or hidden.

Manage subscription and payment details

Step 6: Review invoices and payment history

Scroll to the invoices section to see a list of past invoices, each showing its current status with an invoice status badge. From here you can open individual invoices or follow links to the billing portal to download receipts or view more detailed billing history.

Review invoices and payment history


Last updated: 2026-01-21